原版英文:"A system which assembles, stores, processes, and delivers information relevant to an organization (or to a society), in such a way that the information is accessible and useful to those who wish to use it, including managers, staff, clients and citizens. An information system is a human activity (social) system, which may or may not involve the use of computer systems. Also, in addition to supporting decision-making, information systems help workers and managers to analyze complex problems, to develop new products and to integrate the various modules and departments. Moreover the 'transmission losses' in inter-departmental communication are reduced considerably leading to better coordination and improved transparency (information sharing) within the organization as a whole."
決策支援系統(decision support system)係指擺明設計嚟幫管理層做決策嘅資訊系統。呢啲系統實會幫手分析一大柞嘅數據(大數據),例如「每件產品嘅供應量有幾多」、「每批貨會喺幾時運到邊度邊度」、「有幾多個客訂咗間企業嘅貨」、「今個月有幾多單投訴」同「呢件呢件產品今個月喺每個地區賣咗幾多件」等嘅數據都會俾管理層知道間企業每件產品嘅銷情,從而俾佢哋決定間企業打後要採取嘅策略,而呢種搜集數據嘅工作就形成咗係所謂嘅商業情報(business intelligence)[47]。
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