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Business process outsourcing company in India From Wikipedia, the free encyclopedia
WNS (Holdings) Limited (NYSE: WNS) is a global digital-led business transformation and services company. The company is headquartered in New York, London and Mumbai.[4][5][6]
| |
| Company type | Public |
|---|---|
| NYSE: WNS | |
| Industry | Business process management, outsourcing, IT consulting |
| Founded | 1996 |
| Headquarters | |
Area served | Worldwide |
Key people | Timothy Main[2] (Chairman) Keshav R Murugesh[2] (Group CEO) |
| Revenue |  US $1323.4 million (FY24)[3] |
Number of employees | 62,951 (September 30, 2024)[3] |
| Website | https://www.wns.com |
The company employs over 62,000 individuals and serves more than 600 clients across 13 countries through 66 delivery centers. WNS is publicly traded on the New York Stock Exchange under the ticker symbol WNS.[7]
WNS Global Services was established in 1996 as a carve-out of British Airways captive process and back-office activities. In 2002, Warburg Pincus acquired a majority stake, enabling WNS to become an independent entity.[8] The company expanded into other industries in 2003, and by 2004, new delivery centers were opened in Sri Lanka and India.[9][10]
In 2005, WNS acquired Trinity Partners, bolstering its finance and accounting services.[11] The company went public in 2006, listing on the New York Stock Exchange (NYSE). WNS grew through strategic acquisitions, including Marketics (2007),[12] Aviva Global Services (2008), and Denali Sourcing Services (2017), helping expand its capabilities in analytics, healthcare, and procurement.[13][14]
The acquisitions of Vuram (2022), The Smart Cube, and OptiBuy (2023) further strengthened WNS’s capabilities in automation, procurement, and digital analytics.[15][16] Till 2024, WNS operates with over 60,000 employees globally, delivering services across industries such as travel, healthcare, banking & financial services, and logistics.[17][18]
WNS’ footprint extends to 64 delivery centers located in North America, Latin America, Africa, Asia-Pacific, Europe and Middle East. Its global presence extends through the United States, the United Kingdom, Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, and Turkey.[19]
| Year | Company Name | Description | Sources |
|---|---|---|---|
| 2023 | Smart Cube & OptiBuy | The Smart Cube, a platform-driven research and analytics leader focusing on procurement and the supply chain, and OptiBuy, a procurement consultancy and implementation solutions provider. | [20] |
| 2022 | Vuram | Vuram is the global hype automation company, with a specialization in low-code enterprise automation. | [21] |
| 2017 | HealthHelp | HealthHelp is a US-healthcare company and partners with health plans to manage appropriate care in a complex, ever-changing environment. | [22] |
| 2017 | Denali Sourcing Services | Denali Sourcing Services (Denali), is a provider of strategic procurement BPM solutions. | [23] |
| 2016 | Value Edge Research Services | Value Edge Research Services is a provider of commercial research and analytics services in the pharma and biopharma industry. | [24] |
| 2012 | Fusion | Fusion is a South Africa-based provider of outsourcing services now known as WNS Global Services SA (Pty) Ltd. | [25] |
| 2008 | Aviva BPO | Aviva BPO is the UK-based insurance giant's captive BPO in India and Sri Lanka. | [26] |
| 2008 | BizAps | BizAps is a provider of Systems Applications and Products, or SAP, solutions to optimize the enterprise resource planning functionality for finance and accounting processes | [27] |
| 2007 | Marketics | Marketics is a provider of offshore analytics services. | [28] |
| 2006 | Trinity | Trinity Partners Inc. is a provider of BPM services to financial institutions, focusing on mortgage banking. | [29] |
| 2002 | Town & Country Assistance | Town & Country Assistance Limited (now called WNS Assistance) is a UK-based automobile claims handling company. | [30] |
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