Kerala State Road Transport Corporation

Not to be confused with Karnataka State Road Transport Corporation.

Kerala State Road Transport Corporation (KSRTC)^[3][4] is a state-owned road transport corporation in the Indian state of Kerala. It is one of the country's oldest state-run public bus transport services.^[5] The corporation is divided into three zones (South, Central and North), and its headquarters is in the state capital Thiruvananthapuram. Daily scheduled service has increased from 1,500,000 kilometres (930,000 mi) to 1,700,000 kilometres (1,100,000 mi),^[6] using 5400 buses on 4500 routes.^[7] The corporation transports an average of 3.545 million commuters per day.

Kerala State Road Transport Corporation

Trade name	KSRTC
Native name	കെ.എസ്.ആർ.ടി.സി
Formerly	Travancore State Transport Department (TSTD) (1938 - 1965)
Company type	Public
Founded	20 February 1938; 86 years ago (1938-02-20) as Travancore State Transport Department (TSTD) 1 April 1965; 59 years ago (1965-04-01) as Kerala State Road Transport Corporation (KSRTC)
Founder	Chithira Thirunal Balarama Varma
Headquarters	S-301, 3rd Floor, South Block, Government Secretariat, Thiruvananthapuram, Kerala, India
Areas served	Kerala Tamil Nadu Karnataka Mahe District of Puducherry
Services	Bus transport Courier service
Revenue	₹2,165.156 crore (US$260 million)[1][2] (2015–16)
Net income	₹−738.768 crore (US$−89 million) (2015–16)
Owner	Government of Kerala
Subsidiaries	Kerala Urban Road Transport Corporation (KURTC) KSRTC SWIFT
Website	keralartc.com
Footnotes / references KSRTC

The Kerala Urban Road Transport Corporation (KURTC) was formed under KRTC in 2015 to manage affairs related to urban transportation.^[8] It was inaugurated on 12 April 2015 at Thevara.^[9] On 9 November 2021, a legally independent company called KSRTC SWIFT was formed to operate the long-distance buses of the Kerala Road Transport Corporation for a period of 10 years with an aim overcome the financial crisis faced by the corporation.^[10]

In June 2021, Kerala SRTC was awarded the acronym KSRTC by the Controller General of Patents Designs and Trade Marks, which is part of the Ministry of Commerce and Industry, Government of India when Kerala filed a case against Karnataka SRTC in response to a legal notice by the Karnataka SRTC to stop using the acronym KSRTC.^[11][12]

KSRTC Venad Bus at Vagamon

History

Travancore State Transport Department

The corporation's history dates back to years before the formation of Kerala state, which makes it one of the oldest state-operated public road transport services in India. The Travancore government, headed by King Chithira Thirunal Balarama Varma, decided to establish the Travancore State Transport Department (TSTD) the predecessor of KSRTC, to improve the existing public-transport system.^[13][14][15]

Initially, the department imported 60 Commer PNF3 chassis from England. Under the supervision of E.G Salter, the then Assistant Operating Superintendent of London Passenger Transport Board, the imported chassis were fitted with Perkins Lynx diesel engines. The bus bodies were built by department staff, and Travancore Dewan C. P. Ramaswami Iyer insisted on using local wood. The body shop (supervised by Salter) was originally in Chakai, and was later moved to Pappanamcode. Salter's experimental body design became standard on the rest of the buses.^[16][17]

Most of the private operators on the Thiruvananthapuram-Kanyakumari route had to close when the roads were nationalized, and many experienced drivers, conductors, and inspectors lost their jobs. TSTD recruited them, and Salter selected 60 people out of 81 applicants. Nearly one hundred applicants with bachelor's degrees were employed as inspectors and conductors.^[18]

The state road-transport service was inaugurated on 20 February 1938 by Maharaja Sree Chithira Thirunal, who (with his family, Col. Goda Varma Raja, and other dignitaries) rode the first bus on the Main Road to Kowdiar Square; Salter drove the bus. A fleet of 33 buses and a large crowd joined in the celebration. On 21 February 1938, the first bus operated from Thiruvananthapuram to Kanyakumari.^[19][20]

The early buses had 23 leather seats. Entry was through the rear, and the buses had a centre aisle. Ten first-class seats were in the front. Schedules, fares and stops were published, and a parcel service began in which goods could be delivered by designated agents. Conductors wore khaki with a white topi, and inspectors wore khaki. Conductors had machines to issue tickets. Later buses were manufactured by Dodge, Fargo, Bedford, and Chevrolet.^[16]

The TSTD operated on three routes: Thiruvananthapuram-Nagercoil, Nagercoil-Kanyakumari, and Nagercoil-Colachal. Regular service began on 21 February 1938 with 39 buses. The minimum fare for one mile was one-half chakram The next fare was one chakram, and first-class tickets were 50 percent more. Children under age three travelled free, and those between three and 14 paid half the fare. Luggage under 28 pounds (13 kg) was free; 28–56 pounds (13–25 kg) was four chakrams, and 56–112 pounds (25–51 kg) was six chakrams.^[16][18]

The Motor Vehicle Act was passed in 1939. Bus service was extended to Kochi in 1949, and to the Malabar region in 1956.^[16][21]

Kerala State Road Transport Corporation

Thrissur KSRTC bus station during the 1950s

The Kerala State Road Transport Corporation (KSRTC) was established by the Kerala government on 15 March 1965 after the Road Transport Corporation Act, which came into force in 1950. The Transport Department became an autonomous corporation on 1 April 1965. ^[18]

At the time, there were 661 bus routes and 36 lorry routes. The corporation's fleet consisted of 901 buses, 51 lorries, and 29 other vehicles; thirty buses and eight lorries were new. Ten old buses, seven lorries, and one tractor-trailer were converted to other uses.^[18] The KLX registration series was reserved for the KSRTC. On 1 July 1989, KSRTC buses began registration at a dedicated RTO in Thiruvananthapuram with the KL-15 registration series.^[22]

In 2001 K. B. Ganesh Kumar became transport minister, and his brief tenure brought beneficial changes to the corporation. KSRTC was the first state to introduce Volvo buses into its fleet. Body work was outsourced, and the buses' contemporary design was publicized as high-tech. Kumar commissioned Sabu Cyril to redesign the bus livery. Low-entry, air suspension buses were introduced in Thiruvananthapuram, and minibus service began. The changes attracted passengers, making the corporation profitable.^[23]

The Kerala government issued a notification in 2012 suspending new permits for inter-district buses, exempting the KSRTC. Although it was assumed that the corporation would assume those routes, it created a shortage of service from Kochi to several northern districts. CPPR research and projects director Madhu Sivaraman conducted a study of KSRTC-private bus options.^[24]

The Kerala Urban Road Transport Corporation (KURTC) was formed under KSRTC in 2015 to manage affairs related to urban transportation.^[8] It was inaugurated on 12 April 2015 at Thevara.^[9]

On 2 June 2021, the rights to use the acronym KSRTC, logo and the name 'AanaVandi' were fully given to Kerala State Road Transport Corporation according to the trademarks act 1999, after a seven-year battle with the Karnataka State Road Transport Corporation, who issued a notice in 2014, stating that Kerala should stop using KSRTC.^[25] After the long drawn-out battle over intellectual property rights, the Kerala Road Transport Corporation has got the legal right to its trademarks acronym 'KSRTC' associated with the state-run transport corporation. Trade Marks registry certified that the emblem, the abbreviation KSRTC, logo and the name Aanavandi^[21] shall belong to Kerala Road Transport corporation. Kerala's claim was approved on 3 June 2021 by the Controller General of Patents Design and Trade Marks under the Ministry of Commerce and Industry. The registration made Kerala RTC the lone custodian of the trademarks.

On 21 June 2021, KSRTC launched its first LNG bus service from Thiruvananthapuram to Ernakulam for regular passengers. The first commercial LNG bus service had been launched exclusively for Petronet employees in Kochi earlier.^[26]

On 9 November 2021, KSRTC-SWIFT was formed as an independent company to operate the long-distance buses of KSRTC efficiently for a period of 10 years.^[27]

Fleet

The corporation has a fleet of 6241 buses consisting Volvo, Scania, Ashok Leyland, Tata Motors, Eicher Motors and minibuses.^[28][22] The vehicles owned by KSRTC are registered under a dedicated RTO at Thiruvananthapuram with a registration series KL-15. The state has a target to transition the fleet of more than 6000 buses to electric buses by 2025.^[29]

Fleet numbering system

Although KSRTC has a dedicated RTO (Regional Transport Officer) to register its fleet, all its buses have bonnet numbers (for internal identification) adjacent to the depot mark at the front of the vehicle.^[30][31][32] RPE981, a typical fleet number, can be split into three parts: RP, E and 981. RP indicates the vehicle series, derived from the word transport; each series contains 1,000 vehicles. During the 1960s, KSRTC began assigning the serial number T to its buses; R followed the first 1,000 buses, followed by A and so on until the P series. Repetitive letters and the letter O were exempted. Later, two-letter combinations were used to identify bus series. The 1,000th bus in each series is numbered with a multiple of 1,000, indicating the total number of buses introduced by the corporation.^[30][33]

T	1962 - 1966
R	1966 - 1971
A	1973 - 1978
N	1979 - 1983
S	1983 - 1986
P	1986 - 1989
TR	1989 – 1993
TA	1993 – 1995
TN	1995 – 1997
TS	1997 – 2000
TP	2000 – 2004
RT	2004 – 2006
RR	2006 – 2008
RA	2008 – 2010
RN	2010 – 2012
RS	2012 – 2015
RP	2015 - 2016
AT	2016 -

The second part (E in the example) denotes the KSRTC workshop where the body work was done, and is absent on buses purchased fully built and outsourced bodywork. KSRTC owns five workshops: one central and four regional:^[33]

Code	Workshop
C	Central Workshop, Pappanamcode, Thiruvananthapuram
M	Regional Workshop, Mavelikkara
A	Regional Workshop, Aluva
E	Regional Workshop, Edappal
K	Regional Workshop, Kozhikode

The third part is the vehicle number of the series. In addition to this system, a TE was assigned to 144 buses built in Edappal from 1997 to 2003. Their depot vehicles are numbered in a D series, and the oil tankers are numbered in a TT series. The corporation has several ambulances, numbered AV. Buses procured as part of the Jawaharlal Nehru National Urban Renewal Mission are numbered JN. KSRTC Swift's buses are numbered in a KS series.^[33]

Services

Garuda Maharaja service, operated with Scania Metrolink HD buses

Garuda Maharaja

Introduced in 2016, Garuda Maharaja is the corporation's flagship service and uses Scania Metrolink HD 13.7-metre (45 ft) coaches. The buses have reclining seats with footrests and calf support, and radio and television in the front and centre. Water bottles and blankets are optional. Garuda Maharaja service is available on long-distance interstate routes, and most run on the Thiruvananthapuram–Bangalore route.^[34][35][36]

Garuda King Class

Premium service, introduced in 2014, on 10 air-conditioned Euro III Volvo 9400 XL B9R multi-axle buses with amnesties similar to Garuda Maharaja.^[37]

Garuda Sanchari

KSRTC operates two-axle Volvo buses in its Garuda Sanchari service (sanchari means "passenger" in Malayalam). The service was introduced by K. B. Ganesh Kumar in 2002. The first vehicles, two Volvo Euro III B7R Mark1 (TP620 and TP621) were the first Volvo buses introduced by a road transport corporation. One bus operated on the Thiruvananthapuram –Palakkad route and the other operated on the Thiruvananthapuram-Kozhikkode route until 2008. In 2008, KSRTC acquired three Volvo 9400 B7R Mark III buses.^{[38][39][40][41][42]}

Super Deluxe Air Bus

The non-air conditioned, white buses with streaks of tri-color on the sides can charge mobile phones and laptops, and have rear-axle air suspension. They are built on Ashok Leyland and Tata chassis. All passengers are guaranteed a seat.^[43][44] The KSRTC's oldest deluxe service operates between Kannur and Thiruvananthapuram. Started in 1967, it was part of the 1969 film Kannur Deluxe (the service's nickname). Large parts of the film were shot inside a bus.^{[45][46][47][48]}

Minnal

Long-distance, limited-stop deluxe night buses which use bypass roads to avoid traffic and save time. The maximum number of stops for Minnal service (minnal means "lightning" in Malayalam) is eight. The 41-seat, red-and-white buses (with lightning bolts) have 2+2 reclining seats and rear-axle air suspension.^[49] The service was introduced in June 2017, under managing director M. G. Rajamanikyam. Its color scheme was chosen to enhance nighttime visibility.^[50] The buses are built in-house on Ashok Leyland 160 hp Viking 222’’ (ALPSV 4/186) BS III and Tata LPO 1512c EX/58 BS III air suspension chassis.^[51][52]

Sabari Air Bus

Introduced in 2016 as a service for Sabarimala pilgrims. The buses have a forest-themed livery to increase awareness of the environmentally-sensitive Periyar National Park. The buses (with facilities and fares similar to deluxe buses) also run throughout Kerala and interstate, and are built on Ashok Leyland BS III Viking 160 hp (ALPSV 4/186) and Tata LPO 1512c EX/58 BS III air-suspension chassis.^[53][54]

Super Express Air Bus

Green-and-yellow buses, with paint inspired by chundan vallam, have deluxe features at a lower fare. Super Express buses have more stops than deluxe buses, and standees are permitted.^[55] The fleet includes buses built in-house on Ashok Leyland 160 hp Viking 222 BS III (ALPSV 4/186) and Tata LPO 1512c EX/58 BS III air-suspension chassis.

Super Fast Passenger (SFP)

SFP bus, built by the Edappal Regional Workshop, running towards Kozhikkod

Non-air-conditioned, 3+2 buses which operate on long, intercity routes. Super Fast buses, with fewer stops than Fast Passenger buses but more than Super Express, are built on Ashok Leyland, Tata and Eicher chassis.^[55] The service began in early 1992 as an improvement of the Fast Passenger service.

Sandeshavahini

Super Fast buses with water-conservation messages (sandeshavahini means "messenger" in Malayalam), pamphlets, posters, and other publicity materials for distribution^[56] KSRTC introduced the service in March 2017 with 15 buses, one for each district (except Thiruvananthapuram, which has two). The bus bodies were fabricated at KSRTC's Edappal regional workshop on Eicher 20.15 N LPO BS III and Ashok Leyland BS III 160 hp Viking 222 (ALPSV 4/186) chassis.

Fast Passenger (FP)

Fast Passenger bus

Non-air-conditioned, 3+2 service on intercity routes. FP routes have fewer stops than ordinary service. The buses are built on Tata, Ashok Leyland and Eicher chassis.

Limited Stop Fast Passenger (LSFP)

LSFP service is FP service stopping at Super Fast stops.

Rajadhani Point-to-Point

Rajadhani bus

Nonstop FP service in Thiruvananthapuram, Palakkad Kozhikode and Wayanad districts.^[57] Introduced in Thiruvananthapuram district as ring road service in 2012, it was introduced in the Malabar region (connecting Calicut to Wayanad and Palakkad districts) the following year.^[58][59][60]

Ordinary

KSRTC's most basic service, the red-and-yellow buses have bench 3+2 or 2+2 seats. Older Super Class buses are usually converted and used for ordinary service.

Town-to-Town (TT)

TT service, charging ordinary fares with fewer stops,^[61][62] was introduced during the mid-1990s.

Ananthapuri Fast/Thiru Kochi

Ananthapuri Fast are blue-and-white City Fast buses in Thiruvananthapuram. City Fast buses also operated in Ernakulam district.^[63]

Limited Stop Ordinary

An old ordinary service bus

Ordinary buses with fewer stops, introduced during the mid-1990s.

Malabar/Venad

Introduced as limited-stop ordinary service, the buses are also used for ordinary service.^[64][65][66]

Venad bus, built on an Ashok Leyland chassis, heading towards Kumily

Venad service, introduced in July 2005, was limited-stop ordinary services. New buses were inducted to operate ordinary service. The buses had two doors, a better interior and seating, a one-piece windshield, an all-steel body, a seating capacity of 53, and a low footboard. The bodies were built in-house.^[67]

AC Low Floor Bus

Volvo 8400 BS IV bus at Kochi

KSRTC operates air-conditioned, low-floor buses on city and intercity routes. These Volvo 8400 B7RLE buses were acquired under the Jawaharlal Nehru National Urban Renewal Mission (JNNURM).^{[68][69][70][71]}

Non-AC Low-Floor/Semi-Low-Floor Bus

KSRTC operates non-air-conditioned buses (purchased under the JNNRUM Phase 1) on short routes. The low-floor Ashok Leyland RESLF BS III, Ashok Leyland 225 hp 12M FESLF and Tata Starbus Urban 9/12 BS III built on 1618 SLF by Marcopolo and ACGL buses stop at all Fast Passenger stops.^{[72][73][74][75]}

Double-Decker Buses

Double-decker bus at the Angamaly bus station

KSRTC operates double-decker buses in Thiruvananthapuram and Ernakulam districts at ordinary fare. The Ashok Leyland Titan (BS III 123 kW) buses have bonnet numbers RN766 and RN765.^{[76][77][78] [79]}

Apart from these, KSRTC also operates two open top Switch EiV22 electric double decker buses in Thiruvananthapuram for the City tour service.^[80][81]

Travancore State Transport Department superintendent E. G. Salter imported double-decker buses in 1937. KSRTC also used one of the original AEC Routemasters in Kochi on a route from Palarivattom to Willingdon Island from the 1960s to the late 1970s. A court, faced with non-payment by the KSRTC, ordered the seizure of the Kochi double-decker until the debt was paid.^[82]

Thiruvananthapuram originally had 15 British Leyland double-decker buses, serially numbered from DD1 to DD15, with bodies built at KSRTC Central Workshop in Thiruvananthapuram. The buses had a semi-automatic transmission, with no clutch. The last five buses were moved to Eranakulam district. KSRTC launched two double-decker buses (serial numbers TR555 and TR666) during the 1990s.^{[83][84][85][86]}

Articulated buses

KSRTC owns an Ashok Leyland Vestibule (BS III 123 kW) bus, which operates in Thiruvananthapuram district and Kollam district. Passengers pay ordinary fares.^[87] Trailer buses had Ashok Leyland tractor units and Allwyn trailers.^[78]

LNG buses

KSRTC launched its first LNG bus service on 21 June 2021 in order to reduce the operational losses and to promote an energy source considered to be far less damaging to the environment. The bus service would be operated on the Thiruvananthapuram-Ernakulam and Ernakulam-Kozhikode routes.^[88]

Limited Stop Super Fast

Modeled after the successful Bypass Rider services, designed to offer faster travel by limiting number of stops. Unlike regular Super Fast buses, these buses will not enter all depots along their routes.

A/C Premium Super Fast

Introduced in 2024, this service is operated using 40 seat Tata Marcopolo A/C buses.^[89]

Gajaraj

Introduced in 2022, Gajaraj is KSRTC Swift's flagship service and is operated using eight Volvo 9400 B11R 15M AC sleeper buses. These buses are operated on long distance / interstate routes.^[90]

Thiruvananthapuram City Circular

Launched in 2021, the Thiruvananthapuram City Circular is a bus service operated by KSRTC in Thiruvananthapuram. The service operates on circular routes covering all the major parts of the city. The buses ply every 15 minutes during peak hours and every 30 minutes during off-peak hours. The fare is INR 10 per trip and INR 30 for a whole day trip.^[91] Initially, the service was operated using old JNNURM Ashok Leyland and Tata low-floor buses. Later, electric PMI Regio and Eicher Skyline Pro E buses were also introduced.^[92]

Discontinued services

Terraplane

KSRTC's flagship luxury service during the 1970s operated nonstop between Thiruvananthapuram and Ernakulam. Introduced by transport minister R. Balakrishna Pillai, buses had onboard toilets and a reservation system. Two Ashok Leyland buses with bonnet numbers A555, A666 and a super-deluxe bus (numbered 4000) were used for the service, which was discontinued due to a high accident rate.

Lightning Express

Long distance, limited-stop service during the 1990s. The silver buses were later converted to Volvos.^[93][94][95]

White Express

Red-and-white buses which operated during the 1990s

Silver Line Jet

Introduced in 2015 as a successor to the Lighting Express, the limited-stop intrastate service had reclining seats, a CCTV camera, Wi-Fi, and charging facilities for laptops and mobile phones. It was discontinued due to low ridership, reportedlu caused by lack of air suspension and high fares. The 41-seat buses were fabricated in-house on Ashok Leyland BS III 160 hp Viking 222’’ (ALPSV 4/186) and Eicher 20.15 N LPO BS III chassis.^{[94][95][96][97][98]}

Pink Bus

KSRTC launched the women-only city fast service in Thiruvananthapuram district in 2017. The buses had women conductors. Two old Ashok Leyland 160 hp Viking BS III 222’’ (ALPSV 4/186) pink super-fast buses were used for the service. However, the buses failed to attract passengers.^[99][100]

Minibus

KSRTC's minibus service, introduced in 2003, was the first of its kind in India. With a capacity of 25 to 30 seats, the buses were ideal for some routes and stopped at passenger request. The service was discontinued due to bus-durability concerns.^[38][101]

Ananthapuri Air Bus

Introduced in 2005 in Thiruvananthapuram, the service was a predecessor of low-floor buses. With two doors and a long body, the buses could carry almost twice as many passengers as other buses. Intended for tourists, the semi-low floor (635mm), rear engine, non-air-conditioned bus by Ashok Leyland Panther chassis (ALPS 3/22) had a body built by Irizar – TVS.^[102] With H-series turbocharged engines conforming to BS-II emission standards the 42 seater buses also had front and rear air suspension. KSRTC had a total 4 of them with serial numbers RT599, RT600, RT601, and RT602. These buses had dark blue lines on white background paintjob.^[103][38]

AC Air Deluxe

RT962, a Tata AC Air Bus owned by KSRTC

A short-lived air-conditioned service was launched in 2005 after the first Volvo buses. There were 10 buses: five Tata (built by Popular) and five Ashok Leyland, built by Irizar TVS. The Tata buses were built on LPO 1616/62 BS-II chassis with engine-driven (direct-drive) air-conditioning, and the AL chassis were 177  hp 12M BS-II (ALPSV 4/86) with air-conditioning driven by a slave engine.

At the end of 2007, KSRTC added 20 Tata Globus 45 buses to its fleet. The buses with tri-colour streaks on a white background, had reclining seats and recharging facilities for mobile phones.^[104]

Subsidiaries

Kerala Urban Road Transport Corporation

In November 2014, Kerala Urban Road Transport Corporation (KURTC) was formed to operate low-floor buses procured with financial assistance from the Jawaharlal Nehru National Urban Renewal Mission (JNNURM).^[105]

KSRTC SWIFT

KSRTC SWIFT (K-SWIFT) is a company formed on 9 November 2021 by KSRTC with an aim to overcome the financial crisis faced by the corporation. K-SWIFT function independently within the KSRTC and operates the long-distance buses of the corporation.^[106]

Zones

KSRTC Bus Station in Kollam

There were 5 KSRTC zones until 2018: Thiruvananthapuram, Kollam, Ernakulam, Thrissur and Kozhikode.^[107] But it has been reduced to three in 2018.^{[108][109][110]}

Name	Districts	Headquarters
South	Thiruvananthapuram, Kollam, Pathanamthitta	Thiruvananthapuram
Central	Alappuzha, Kottayam, Idukki, Ernakulam, Thrissur	Kochi
North	Palakkad, Malappuram, Kozhikode, Wayanad, Kannur, Kasargod	Kozhikode

The Thiruvananthapuram (south) zone, which includes three districts, has more buses. The north zone (which includes six districts) has 945 buses, most long-distance.^[111]

Depots and workshops

KSRTC has 28 depots, 45 sub-depots, 19 operating centres, 28 stationmaster offices, five workshops and three staff-training colleges throughout the state.^[112] In 1995, the corporation established the Sree Chitra Thirunal College of Engineering in Pappanamcode at its central workshop.

KSRTC has 28 station master (SM) offices in Ambalapuzha, Ayoor, Eenchakkal, Ernakulam Jetty, Ettumanoor, Iritty, Kadakkal, Kaliyakkavila, Kuthiyathode, Malayilkeezh, Mundakkayam, Nagarcoil, Ochira, Pattambi, Pothencode, Puthenkurishu, Tirur, Valanchery, Varkala, Vytila Hub, and staff-training colleges in Trivandrum, Ernakulam and Edappal.^[112]

Fares

Stack of traditional old bus tickets. Today, electronic ticketing machines are used.

KSRTC uses a fare-stage system to calculate fares.^[113][114]

Fare table

Service class	Minimum fare	Rate per km for travel above minimum fare
City/Ordinary	₹10	100 paise
City Fast	₹12	103 paise
Fast Passenger/LSFP	₹15	105 paise
Super Fast Passenger	₹22	108 paise
Super Express	₹28	110 paise
Super Deluxe	₹40	120 paise
Luxury/Hi-tech and AC	₹60	150 paise
Garuda Sanchari/Biaxle Premium	₹60	181 paise
Garuda Maharaja/ Garuda King Class/ Multi-axle Premium	₹100	225 paise
A/C Low Floor	₹26	175 paise
Non A/C Low Floor	₹10	100 paise

24 Hour Passenger support system is available and the Contact number for the same is 0471 - 2463799 or 9447071021. Passengers can also submit the suggestions and complaints through the official face book page of KSRTC

Cultural impact and in media

KSRTC buses have a wide fan following across the entire state of Kerala.^[115] Fondly called as Aanavandi, it has close to 100 dedicated fan pages on Instagram. Many people see KSRTC buses as a callback to their childhood nostalgia, while some others enjoy frequently travelling in these buses.^[116] Even some incidents have been reported where the passengers request the authority to bring their favourite buses, which was taken to other depots from their existing depots or even requested to stop transferring the favorite bus to SWIFT for operation like Prestigious Changanassery Velankanni Super Express^[117][118]

KSRTC buses have been featured in many Malayalam movies. The 2012 film Ordinary's main plot is revolving around some incidents happening in a KSRTC bus. Since then, film fraternity started associating KSRTC buses to the culture of Keralites.^[119] There is a famous quote from the movie Jacobinte Swargarajyam about KSRTC buses where the hero states that "one Malayali (Keralite) has to travel in a KSRTC bus to be qualified as a Malayali".^[120] The 2021 movie Yuvam is completely based on KSRTC. It shows the journey of three young advocates, who tries to save KSRTC from getting privatised due to debts which happened due the inlawful actions by some politicians.^[121]

"The history of KSRTC in Kerala is intertwined with the lives of the people. It's not just a vehicle service. This public transport system has left its mark on our cultural life, including in cinema and literature and it cannot be erased so quickly"; said Antony Raju following the legal battle Kerala won over Karnataka to use the brand KSRTC.^[122] Kerala has won the trademark battle against Karnataka. The acronym KSRTC, which was being used by the Kerala State Road Transport Corporation and the Karnataka State Road Transport Corporation, will now be used only in Kerala.^[123]

See also

• Kerala Urban Road Transport Corporation
• KSRTC SWIFT

External links

• KSRTC Official Website
• http://www.online.keralartc.com/
• https://www.facebook.com/KeralaStateRoadTransportCorporation/

References

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4. "Two states, one brand: how Kerala won battle against Karnataka for KSRTC trademark". The Indian Express. 5 June 2021. Retrieved 8 July 2022.
5. PRADEEP, K. (19 February 2014). "When the buses drove in". The Hindu. ISSN 0971-751X. Retrieved 4 July 2021.
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8. Chandran 2018, p. 422.
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13. Archived 14 April 2015 at the Wayback Machine
14. Pradeep, K (19 February 2014). "When the buses drove in". The Hindu. ISSN 0971-751X. Retrieved 19 February 2023.
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16. PRADEEP, K. (19 February 2014). "When the buses drove in". The Hindu. ISSN 0971-751X. Retrieved 31 July 2018.
17. "British Oilers inaugurate State-owned Service in India | 21st January 1938 | The Commercial Motor Archive". archive.commercialmotor.com. Retrieved 31 July 2018.
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