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Rideshare app From Wikipedia, the free encyclopedia
Yango Group is a tech ecosystem which provides multiple services, such as ride-hailing, public transport data, delivery, food delivery, e-grocery, maps, entertainment services and AI voice assistant.
 | This article contains promotional content. (October 2024) |
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| Founded | October 2018 |
|---|---|
| Headquarters | Dubai |
| Area served | Over 25 countries |
| Industry | Industry Tech company |
| URL | yango |
Yango is operated by a UAE-based company, RideTechnology Global FZ-LLC, with its headquarters in Dubai.[1][2]
As of 2024, the company’s services operate in more than 25 countries in Europe, Africa, the Middle East, South Asia, and South America.
Yango initially started in 2018 as a brand developed by the team of Yandex Taxi and managed by Ridetech International B.V., a subsidiary of Yandex N.V., a Netherlands-registered holding company for the Russian IT conglomerate Yandex LLC.[3][4]
Yango's beta ride-hailing app was launched on October 4, 2018, in Abidjan (Ivory Coast) in French.[5] On November 9, 2018, it was launched in Finland.[6] In addition to Helsinki, as of December 2020 Yango operates in Tampere and Turku.[7]
Yango’s ride-hailing business was officially launched in Israel on December 10, 2018.[8] The app was installed by 100,000 users there in the first two weeks.[9] The firm introduced a controversial new business model in the local taxi sector that offered passengers the exact price of rides known in advance.[10] This fixed-price feature has drawn scrutiny from the Israeli Ministry of Transportation because it may violate Israeli law, which mandates that cab drivers can only charge the price indicated by the meter.[11] In March 2020, Yango announced that it would offer the option of working directly with the company to independent licensed taxi drivers, after previously working with drivers only through taxi companies.[12]
Yango launched its ride-hailing service in Accra, Ghana in June 2019.[13][14]
In July 2021, Yango launched in Oslo, Norway.[15] As of November 2021 the ride-hailing business has expanded and is available in Bergen.[16]
In August and October 2021, Yango rolled out its grocery delivery service in Paris and London respectively.[17]
The company continued to expand in Africa and in November 2021 launched ride-hailing platform in Douala and Yaounde, Cameroon.[18]
In November 2021 street-hailing drivers of Côte d'Ivoire organized strikes against Yango blaming the company for working with VTC drivers, which has been outside the scope of the current legislation in the country[19]. This led to establishment of a working group on upgrading the transport law by the Ministry of Transport. Later the VTC concept had been introduced to the legislation, providing Yango and other ride-hailing services in the market with opportunity to obtain temporary licenses.
In December 2021, Yango launched its ride-hailing app in Dakar, Senegal and opened a center for its partner-drivers in the city.[20]
In March 2022, Yango ride-hailing service became available in Zambia.[21]
In 2022, the company closed express delivery services for groceries in Britain and France[22], shifting to a B2B model focused on Q-commerce, e-commerce, and retail solutions under the Yango Tech brand[23].
Same year Yango Tech entered the GCC market.[24] As of 2024, the company partnered with Nana, Al Sadhan, Spar.[25][26]
In September 2022, Yango ride-hailing service started its operations in Dubai.[27] As of September 2024, the service was launched in Abu Dhabi in partnership with Abu Dhabi Mobility.[28]
In 2022, its ride-hailing service was also rolled out in Angola, DRC, Azerbaijan, Mozambique and Bolivia.[29][30]
In January 2023, Yango launched its food delivery business in Abidjan, Côte d'Ivoire.[31]
In the beginning of 2023, Yango Tech expanded to Turkey, partnering with PtteM.[32]
In April 2023, the company introduced its food delivery service in Lusaka, Zambia.[33]
In the first part of 2023, the company’s ride-hailing service became available in Namibia, Morocco, Pakistan, Guatemala and Peru.[34][35]
In September 2023, Yango ride-hailing business started operations in Ethiopia, and Yango Tech expanded to India.[36][37] In 2024 the latter partnered with a chain of grocery stores Bombay Gourmet in India.[38]
In 2023, the car rental service Drive Yango in Dubai went live.[39]
In March 2024 it was announced that the company had sold its ride-hailing business in Israel to a local player.[40]
Yango does not have its own cars or drivers, partnering instead with local transport companies and drivers. In countries where the company operates, its partners have opened dedicated driver centers.[41][42]
Yango asks for permission to access certain phone features in order to tailor the user experience. In November 2018, Finland's largest national newspaper Helsingin Sanomat recommended not to download the app due to security risks from data collection.[43] Following an investigation, the Finnish Communications Regulatory Authority found that Yango's terms of service were essentially the same as Uber's.[citation needed] Soon after, Helsingin Sanomat published a follow-up article comparing permission rights requested by various taxi applications; it placed Yango second after Uber.[44]
The taxi activities are prohibited in Estonia and Latvia.[45] In August 2023 the Norwegian and Finnish data privacy authorities told Yango to stop processing data about their citizens in Russia, after the Russian government introduced a legal duty for the company to deliver personal information to the Russian Federal Security Service.[46]
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