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In human resources, resenteeism refers to a form of professional dissatisfaction wherein individuals choose to remain in unfulfilling jobs breeding resentment and a sense of entrapment.[1][2] This is because they either unable to find a more applicable position, or are concerned about the perceived risks associated with changing employment.[1] Individuals experiencing resenteeism will have poor employee engagement and may appear disillusioned, embittered, miserable, and unhappy.[1][3][2] Resenteeism arose following the COVID-19 pandemic and the Great resignation where people reevaluated their work-life balance in the face of cost-of-living increases and is an extension of quiet quitting.[3][4] Resenteeism is a form of occupational burnout.[5]
Resenteeism has been attributed to poor workplace culture, a disconnect between employers and employees, and subtle layoffs.[6] It is prevalent among employees who had to give up remote work and return to the office.[7] Engaging in resenteeism may negatively impact mental health.[8][9] Employers can address it by fostering a respectful workplace and investment in employees.[10][11]
The term was coined by SaaS cloud provider RotaCloud and popularized in 2023 on TikTok and is a portmanteau of resentment, absenteeism, and presenteeism.[12][13][14][15]
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