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From Wikipedia, the free encyclopedia
The Community of Metros Benchmarking Group (COMET), formerly CoMET and Nova groups, is a multinational collection of metro systems focusing on international benchmarking, facilitated by the Transport Strategy Centre (TSC) at Imperial College London. The Community of Metros consist of 42 metro systems in 39 cities around the world. The groups are jointly owned and steered by the various members.
In 1994, London Underground and four other metro systems formed a small group to share performance data with each other. In 1996, the Community of Metros (CoMET) group was formed with 8 metro systems, to allow benchmarking between them.[1]
The four main objectives of the metro benchmarking groups are:[2]
The key performance indicator (KPI) system is used by the COMET during the benchmarking process in order to compare performance across the member metro systems. The purpose of benchmarking is to search for best practices that lead to superior performance. There are approximately 30 top-level indicators, which are designed to measure the overall performance of the organisation in six distinct areas:[3]
The indicators are reviewed by members on an annual basis. The group members operate under a full confidentiality agreement. This allows for full data and information exchange within the COMET but not externally.[4]
Statistical analyses are used to provide greater understanding of the results, while time series analyses allow for trends in performance to be identified. This helps to highlight which members are changing their practices and what improvements are relatively achievable. Where clear differences or improvements in performance are identified, detailed analysis is carried out through case studies.[5] Multiple case studies are conducted in the COMET each year; these studies include detailed data analysis, questionnaires, and interviews with functional experts. Case studies are further supported by expert workshops where appropriate. In many cases, best practices may be found outside the metro industry, so other public transport operations and even other industries are reviewed for relevant practices.[6][7]
As of April 2023[update] the Community of Metros consisted of 44 metro systems located in 40 cities around the world.[8]
Some of the major publication journals by COMET include:
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