Life Office Management Association

LOMA, (formerly the Life Office Management Association) working together with LIMRA (formerly Life Insurance Marketing and Research Association) under the umbrella organization LL Global is an American trade associations for the insurance industry in the United States.^[1][2][3]

LOMA

Predecessor	Life Office Management Association and Life Insurance Marketing and Research Association
Established	1930s (1930s)
Type	Professional association and Trade association
Legal status	Association
Purpose	Representing members of the US insurance industry and providing them with training and resources
Professional title	FLMI (Fellow, Life Management Institute)
Location	Atlanta, Georgia, United States
Region served	Worldwide
Products	Professional education, research, advocacy
Official language	English
President	David Levenson
Parent organization	LL Global
Funding	Members
Website	www.loma.org

LOMA offers an employee training and development program used by the majority of American life insurance companies, and by life insurance companies in over 70 other countries worldwide.^[4] The president and CEO of LL Global is David Levenson.^[5]

LOMA administers a series of designation programs. The Fellow, Life Management Institute (FLMI) designation program, awards the FLMI designation to individuals who pass a series of 10 examinations; these insurance-focused examinations cover insurance, accounting, marketing, information systems, finance, law, management, and computers.^[6] Brokers also use the LOMA educational courses to count towards the continuing professional education (CPE) requirement needed to maintain their license in good standing with regulators.^[7]

LOMA's board of directors is made up of insurance industry chief executive officers, presidents and vice-presidents, lawyers and other industry professionals.^[8][9]

History

The National Life Office Management Association "in the early nineteen thirties was one of the first management societies or trade associations to assign an increasingly prominent role to some kind of selective records preservation in the programs of their annual meetings and in the work projects of their research groups."^[10]

LOMA developed a series of merit rating scales for clerical employees based on traits and behavioral elements, published in 1950.^[11]

Designations and examinations

As of 2018^[update], below are some of the designations offered by LOMA, as well as their associated courses/exams.^[12]

Courses and designations

Designation	Papers	Theme
Level I	LOMA 280 or LOMA 281	Principles of Insurance
	LOMA 290 or LOMA 291	Insurance Company Operations
Associate, Life Management Institute (ALMI)	All papers in Level I
	LOMA 301 or LOMA 302	Insurance Administration
	LOMA 307 or LOMA 308	Business and Financial Concepts for Insurance Professionals
	LOMA 320 or LOMA 321	Insurance Marketing
Fellow, Life Management Institute (FLMI)	All papers in ALMI
	LOMA 311	Business Law for Financial Services Professionals
	LOMA 335	Operational Excellence in Financial Services
	LOMA 357	Institutional Investing: Principles and Practices
	LOMA 361	Accounting and Financial Reporting in Life Insurance Companies
	LOMA 371	Risk Management and Product Design for Insurance Companies
Fellow, Secure Retirement Institute FSRI®	SRI 111 SRI 121 SRI 131 SRI 210 SRI 220 SRI 230 SRI 240 SRI 500	SRI 111 — Retirement Fundamentals SRI 121 — Retirement Plans, Accounts, and Annuities SRI 131 — Planning for a Secure Retirement SRI 210 — Successful Retirement Outcomes SRI 220 — Retirement Marketing and Business Acquisition SRI 230 — Retirement Administration SRI 240 — Profitability in the Retirement Business SRI 500 — Transforming Retirement Security

Customer service

Designation	Requirement	Papers	Theme
Associate, Customer Service (ACS)	Compulsory - must complete all the papers	ACS 100 or ACS 101	Foundations of Customer Service
		LOMA 280 or LOMA 281	Principles of Insurance
		LOMA 290 or LOMA 291	Insurance Company Operations
	Elective - complete two out of three	LOMA 301 or LOMA 302	Insurance Administration
		LOMA 307 or LOMA 308	Business and Financial Concepts for Insurance Professionals
		LOMA 320 or LOMA 321	Insurance Marketing

References

1. https://www.limra.com/globalassets/limra-loma/about---limra-loma/in_a_snapshot.pdf ^{[bare URL PDF]}
2. Ray, G.; et al. (2004). "Capabilities, business processes, and competitive advantage: choosing the dependent variable in empirical tests of the resource-based view". Strategic Management Journal. 25 (1): 23–37. CiteSeerX 10.1.1.139.6941. doi:10.1002/smj.366.
3. Gavin, James F. (August 1973). "Self-esteem as moderator of the relationship between expectancies and job performance". Journal of Applied Psychology. 58 (1): 83–88. doi:10.1037/h0035416.
4. Fan, Chiang Ku; Cheng, Chen-Liang (September 2006). "A study to identify the training needs of life insurance sales representatives in Taiwan using the Delphi approach". International Journal of Training and Development. 10 (3): 212–226. doi:10.1111/j.1468-2419.2006.00255.x. S2CID 145634549.
5. "Executive Profiles". LL Global, Inc. Retrieved 24 June 2019.
6. "Business Definition for: Life Office Management Association (LOMA)". Barron's Educational Series, Inc. and AllBusiness.com, Inc. Retrieved 21 December 2012.
7. "Independent Financial Brokers, Educational Opportunities for Financial Services Professionals". Independent Financial Brokers. Archived from the original on 7 March 2013. Retrieved 26 December 2012.
8. "APPOINTMENT: Les Herr". Canadian Life and Health Insurance Association Inc. Retrieved 26 December 2012.
9. "LL Global adds board members". LifeHealthPro. A Summit Business Media publication. Retrieved 26 December 2012.
10. LEAHY, EMMETT J. (July 1949). "Modern Records Management". American Archivist. 12 (3): 231–242. doi:10.17723/aarc.12.3.52344260u1064020.
11. Ferguson, Leonard W. (June 1950). "The L.O.M.A. Merit Rating Scales". Personnel Psychology. 3 (2): 193–216. doi:10.1111/j.1744-6570.1950.tb01696.x.
12. "LOMA Education Catalog" (PDF). LOMA. Retrieved 25 Feb 2018.

External links

• LOMA website