CloudKitchens

Ghost kitchen and virtual restaurant company From Wikipedia, the free encyclopedia

CloudKitchens is a ghost kitchen and technology company run by Uber's cofounder Travis Kalanick.

Quick Facts Industry, Founders ...
CloudKitchens
IndustryFood industry
Founders
Area served
United States
Key people
Travis Kalanick (CEO)
ServicesSoftware, Real Estate, Virtual restaurant
ParentCity Storage Systems LLC
Websitecloudkitchens.com
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CloudKitchens' tech and real estate is focused on growing the restaurant and food-delivery markets.[1] It owns thousands of units of real estate and its software is used by hundreds of thousands of restaurants.[2]

History

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Perspective

The first CloudKitchens facility opened in Los Angeles, California.[3]

In 2018, Travis Kalanick purchased a controlling stake of the infant company from Sky Dayton and Diego Berdakin when it owned two facilities.[4] It was purchased for $150 million inside a holding company named City Storage Systems LLC.[5][6]

In January 2019, Saudi Arabia's sovereign wealth fund, Public Investment Fund, invested $400 million in the startup's Series A round. By that time, Kalanick had invested $300 million in the company; he sold $1.4 billion of his Uber stock by May 2019.[7][8]

In 2021, CloudKitchens began selling software to Brick and Mortar restaurants.[9] In November that year, CloudKitchens raised another $850 million in a funding round that included Microsoft.[10] Microsoft had previously backed Kalanick's Uber.[11]

In 2022, Kitchen United aimed to compete with CloudKitchens by raising $100 million dollars of venture funding.[12] Kitchen United was not successful. It sold its real estate in late 2023.[13]

CloudKitchens intentionally maintained a low media profile for years.[14] In 2024, its CEO began speaking publicly about the companies plans,[15] in an apparent loosening of its stealth policies.

Real Estate

CloudKitchens builds ghost kitchens and other real estate for the food industry. A ghost kitchen (or "dark kitchen"[7]) allows the kitchen space to operate as a commissary to others, which lets costs be shared and can exist in lower-overhead spaces than a standard restaurant.[16][17][18] Ghost kitchen partners include:

Some of CloudKitchens' real estate includes software[20] and robotic automation that lowers cost for tenants.

Robotics

CloudKitchens builds robots that prepare food[21] and automate the conveyance of food. By 2024, millions of orders of food had been conveyed robotically.[22]

Otter

CloudKitchens created Otter, a software product, which consolidates orders from various platforms (such as Uber Eats, Postmates, Caviar, DoorDash) for kitchens.[23][9] By 2024, Otter grew to process 18% of food delivery in the US.[24]

Over time, the Otter software suite expanded to serve other restaurant use cases. Otter now offers a Point of Sales terminals, Kitchen Display Units, and ordering Kiosks.[25]

Internet Food Court

In April 2020, CloudKitchens launched a short-lived experimental "Internet Food Court" in Koreatown, Los Angeles. After pandemic mitigations were lifted, CloudKitchens began investing in this idea again. It launched a digital food court targetting office workers.[26]

Future Foods

CloudKitchens' branding division is named Future Foods.[27][14] Virtual restaurant brands (or "pseudo-restaurants"[28]) are the opposite of a ghost kitchen: they allow existing restaurants to deliver food with the Future Foods brands.[16] Future Foods handles marketing including food photography.[29]

Many Future Food's brands are provocative or whimsically named, such as

Acquisitions and lobbying

It acquired FoodStars BH Ltd, which opened in 2015.[30][28]

References

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