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ChatBot is a software platform for creating chatbots for business use released in August 2017.[2]
 | This article reads like a press release or a news article and may be largely based on routine coverage. (July 2022) |
 ChatBot logo | |
| Original author(s) | Dariusz Zabrzenski[1] |
|---|---|
| Developer(s) | Text |
| Initial release | August 29, 2017[2] |
| Operating system | Web-based |
| Available in | English |
| Type | Chatbot |
| License | Proprietary (SaaS) |
| Website | chatbot.com |
ChatBot (BotEngine) has its origins in a research project created by the company Text (formerly LiveChat Software), which won with this project at hackathon in 2016.[3][4][5] In August 2017, LiveChat launched a beta version of the BotEngine chatbots build platform.[6][2][7]
In September 2017, LiveChat integrated with BotEngine.[8][9] ChatBot in its current form was launched on February 21, 2018.[citation needed] In March 2018, BotEngine was released from beta version.[10] Later that year the product has been rebranded to ChatBot, following the purchase of the chatbot.com domain.[11][12][13] In October 2019, ChatBot added a feature to collect customized data about visitors who interacted with bots on websites or Facebook.[14] In May 2020, ChatBot in partnership with Infermedica launched COVID-19 Risk Assessment ChatBot.[15]
In March 2021, ChatBot launched a new version of Visual Builder.[16]
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ChatBot is a platform for building automatic chatbots using artificial intelligence.[17][18]
ChatBot constructs bots using integration with a range of tools including Facebook Messenger, LiveChat, Skype, KiK, Slack, Twitter and YouTube.[19][20][21]
In 2020, the number of ChatBot clients reached 1,000, including[22] UEFA, Unilever, HTC, Kayak, Danone, Moody's, GM.[23][24] ChatBot supports multiple non-profit organizations,[25] including: European Mentoring and Coaching Council,[26] Musculoskeletal Australia,[27] Operation Kindness[28] and Tinnitus UK.[29] It is mainly used for connecting and engaging with communities, and fundraising.[30]
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