Airline (American TV series)

Airline is an American reality television series that showcases the daily happenings of passengers, ground workers and on-board staff members of Southwest Airlines. The series debuted on January 5, 2004, on A&E and ran for three seasons.^[1] It was narrated by Tim Flavin.^[2]

Airline
Genre	Documentary
Created by	Gold Star Television
Starring	Southwest Airlines
Narrated by	Tim Flavin
Country of origin	United States
No. of seasons	3
No. of episodes	70
Production
Running time	21 minutes
Production companies	Acorn Media Gold Star A&E
Original release
Network	A&E
Release	January 5, 2004 (2004-01-05) – December 19, 2005 (2005-12-19)
Related
Airline On the Fly

On December 15, 2005, it was cancelled after three seasons.^[3]

Premise

The series is focused on passengers and flights originating out of Southwest Airlines focus cities at Baltimore-Washington International, Chicago Midway, Houston's Hobby Airport and Los Angeles International. The series also follows customers in all types of moods and situations, and also takes a look at employees both on and off the job.^[4][5][6]

The series is based on a non-fiction British series of the same name. The British series followed the employees of Britannia Airways in its first season and easyJet in subsequent seasons.^[7]

Cast

Baltimore/Washington (BWI)

• Eric DeCosmo — Provising Agent
• Christy Goad-DeCosmo — Customer Service Agent
• Nicholas Hadeed — Customer Service Agent/Flight Attendant
• Carole Jennings - Customer Service Supervisor
• Sue Lee — Customer Service Supervisor
• Chris Marr — Customer Service Supervisor
• Gina Terrano — Customer Service Agent/Flight Attendant

Chicago-Midway (MDW)

• Jesse Atkinson — Customer Service Supervisor
• Colleen Bragiel — Customer Service Manager
• Val Brown — Customer Service Supervisor
• Denise Brown-Bess — Customer Service Supervisor
• Angelica Estrada — Customer Service Supervisor
• Anita Herbert — Customer Service Supervisor
• Veolia Hewitt-Norris — Customer Service Manager

Houston-Hobby (HOU)

• Holly Bradford — Customer Service Supervisor
• Kelley Casterjana — Customer Service Supervisor
• Cindy Treyes — Customer Service Supervisor
• Brian "Chance" Willams — Customer Service Supervisor
• Julie Boston — Customer Service Supervisor

Los Angeles (LAX)

• Susie Boersma — Customer Service Supervisor
• Mike Carr — Customer Service Supervisor
• Yolanda Martin — Customer Service Supervisor
• Steve Ramirez — Customer Service Supervisor
• Gustavo Yanez — Customer Service Supervisor — AirTran Airways

Episodes

Season 1 (2004)

No.	Title	Original release date
1	"The Delicate Art Of Saying No"	January 5, 2004 (2004-01-05)
2	"Consider Yourself One Of The Family"	January 5, 2004 (2004-01-05)
3	"Kids ... Who'd Have Them?"	January 12, 2004 (2004-01-12)
4	"Beyond Their Control"	January 12, 2004 (2004-01-12)
5	"Times Change"	January 19, 2004 (2004-01-19)
6	"Winners & Losers"	January 19, 2004 (2004-01-19)
7	"Terminal Beauty"	January 26, 2004 (2004-01-26)
8	"High Spirits"	February 2, 2004 (2004-02-02)
9	"Team Effort"	February 9, 2004 (2004-02-09)
10	"You Must Be Kidding?"	February 16, 2004 (2004-02-16)
11	"Luv Is In The Air"	February 16, 2004 (2004-02-16)
12	"Relative Values"	February 23, 2004 (2004-02-23)
13	"For Better For Worse"	March 1, 2004 (2004-03-01)
14	"It Ain't Over Til It's Over"	March 8, 2004 (2004-03-08)
15	"Don't Take No For An Answer"	March 15, 2004 (2004-03-15)
16	"All Creatures Great & Small"	March 22, 2004 (2004-03-22)
17	"There's Real Time...Then There's Airline Time"	March 29, 2004 (2004-03-29)
18	"Oh What A Performance!"	April 5, 2004 (2004-04-05)

Season 2 (2004-2005)

No.	Title	Original release date
1	"Judgment Day"	July 5, 2004 (2004-07-05)
2	"The Big Squeeze"	July 5, 2004 (2004-07-05)
3	"Family Business"	July 12, 2004 (2004-07-12)
4	"Unfit for Travel"	July 19, 2004 (2004-07-19)
5	"That's Entertainment!"	July 26, 2004 (2004-07-26)
6	"High And Mighty"	August 2, 2004 (2004-08-02)
7	"Down To The Wire"	August 9, 2004 (2004-08-09)
8	"Fly Babies"	August 16, 2004 (2004-08-16)
9	"Expect The Unexpected"	August 23, 2004 (2004-08-23)
10	"All Shapes And Sizes"	August 30, 2004 (2004-08-30)
11	"Lost In Translation"	September 13, 2004 (2004-09-13)
12	"No Laughing Matter"	September 20, 2004 (2004-09-20)
13	"Emotional Baggage"	September 27, 2004 (2004-09-27)
14	"The Stress Test"	October 4, 2004 (2004-10-04)
15	"In Sickness And In Health"	October 11, 2004 (2004-10-11)
16	"Rules Are Rules"	October 18, 2004 (2004-10-18)
17	"Battle Of Wills"	November 1, 2004 (2004-11-01)
18	"Let There Be Love"	November 8, 2004 (2004-11-08)
19	"Precious Cargo"	November 29, 2004 (2004-11-29)
20	"Dazed And Confused"	December 6, 2004 (2004-12-06)
21	"You Can't Win Them All"	December 20, 2004 (2004-12-20)
22	"Fun And Games"	December 20, 2004 (2004-12-20)
23	"Live and Let Fly"	January 10, 2005 (2005-01-10)
24	"So Near Yet So Far"	January 17, 2005 (2005-01-17)
25	"Shaken & Stirred"	January 31, 2005 (2005-01-31)
26	"No Going Back"	February 14, 2005 (2005-02-14)

Season 3 (2005)

No.	Title	Original release date
1	"Takes Two To Tango"	May 2, 2005 (2005-05-02)
2	"The Sky's The Limit"	May 2, 2005 (2005-05-02)
3	"Things That Go Bump At The Airport"	May 9, 2005 (2005-05-09)
4	"Mardi Gras"	May 9, 2005 (2005-05-09)
5	"A Hard Day's Flight"	May 16, 2005 (2005-05-16)
6	"April Fool"	May 23, 2005 (2005-05-23)
7	"Life Swap"	June 6, 2005 (2005-06-06)
8	"Risky Business"	June 20, 2005 (2005-06-20)
9	"Mind Over Matter"	June 27, 2005 (2005-06-27)
10	"Cabin Fever"	July 11, 2005 (2005-07-11)
11	"Stormy Weather"	July 18, 2005 (2005-07-18)
12	"When The Going Gets Tough"	July 25, 2005 (2005-07-25)
13	"South Of The Border"	August 8, 2005 (2005-08-08)
14	"You Can't Take It With You"	August 15, 2005 (2005-08-15)
15	"It Takes All Sorts"	August 26, 2005 (2005-08-26)
16	"Timing Is Everything"	August 29, 2005 (2005-08-29)
17	"Let's Face The Music And Dance"	August 29, 2005 (2005-08-29)
18	"Love At First Flight"	September 12, 2005 (2005-09-12)
19	"Taking Care Of Business"	September 19, 2005 (2005-09-19)
20	"Cruise Control"	October 10, 2005 (2005-10-10)
21	"Going Places"	October 17, 2005 (2005-10-17)
22	"Turbulence Everywhere"	October 24, 2005 (2005-10-24)
23	"Decision Time"	November 28, 2005 (2005-11-28)
24	"The Waiting Game"	December 12, 2005 (2005-12-12)
25	"Crying For Help"	December 12, 2005 (2005-12-12)
26	"Pushing The Limits"	December 19, 2005 (2005-12-19)