Servair is a French airline catering company. It is subsidiary of Air France (50.01%) and Swiss catering company Gategroup (49.99%). Servair has its head office in the Continental Square complex in Roissypôle, Paris-Charles de Gaulle Airport and in Tremblay-en-France .[1]
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Servair, a gategroup subsidiary, is the leading French airline-catering and cabin-cleaning company. It is active at 22 airports in 18 countries and has 10,500 employees. Servair has also established itself as the leading caterer on the African continent, with 21 locations in 18 countries.
Servair catering an A330 of Middle East Airlines at Paris Charles de Gaulle Airport
Servair has four main activities:
Catering, i.e. in-flight food services.
Handling, i.e. equipping and logistics, which is the loading/unloading of aircraft (pillows, blankets, trolleys, etc.) and the management and storage of hotel products (e.g. preparation of drinks, food, tax free products).
Ramp, i.e. airport assistance, going from runway assistance to terminal assistance.
Cleaning, i.e. cabin service, to prepare a clean and comfortable aircraft.
9,150 employees[ when? ]
755 million euros in turnover[ when? ]
7.8 million euros of net consolidated result[ when? ]
More than 100 units around the world, with its partners[ when? ]
Catering
Servair catering an Air France Airbus A380 in Paris
45 million meal trays prepared per year
200 000 trays per day
16,300 tonnes of food products delivered every year
More than 100 cooks
1,000 menus and 5,300 different recipes
Cleaning and logistics
365,000 aircraft handled every year
39,000,000 seats cleaned per year
47 km 2 (18 sq mi) of carpet cleaned per year
217 vehicles including 41 heavy duty vehicles
365,000 interventions with reduced mobility passengers
40.5 million newspapers and 11 million magazines supplied per year
40 hygiene, microbiology and quality experts
17 units certified ISO 9001 v2000
50,000 analyses conducted annually by the Servair laboratory, COFRAC accreditation award
7 international experts monitoring the scientific committee
1971: Creation of Servair
1974: Servair has 520 employees
1975: Creation of Servair Lyon
1986: Servair provides restaurant services for presidential journeys
1990: Creation of Armement Cabine et Nettoyage Avion, a company specialising in cleaning and equipping aircraft
1990: 20 million trays served per year
1990: Servair continues its establishment in Africa with the creation of DAKAR Catering
1991: Opening of Jet Chef at Le Bourget
1992: Opening of the units Servair 2, Orly Air Traiteur (OAT) and CPA at Roissy
1995: Servair is present in 14 countries
1999: Creation of Culin’Air Paris with Star Airlines and Bruneau Pégorier Catering
2000: Servair serves 40 million meals per year
2001: Opening of Special Meals Catering, a kosher production unit in Paris
2002: Opening of Mali Catering in Bamako Airport
2003: Opening of the new Servair laboratory
2004: Inauguration of a new kitchen in Mauritania
2005: CPA has transformed itself into a catering centre specialized in long-haul activity