Organizational citizenship behavior
One's voluntary commitment within an organization or company / From Wikipedia, the free encyclopedia
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In industrial and organizational psychology, organizational citizenship behavior (OCB) is a person's voluntary commitment within an organization or company that is not part of his or her contractual tasks. Organizational citizenship behavior has been studied since the late 1970s. Over the past three decades, interest in these behaviors has increased substantially.
This article includes a list of general references, but it lacks sufficient corresponding inline citations. (April 2014) |
Organizational behavior has been linked to overall organizational effectiveness, thus these types of employee behaviors have important consequences in the workplace.
Organ expanded upon Katz's (1964) original work.[1]