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Interactive Intelligence
Software company / From Wikipedia, the free encyclopedia
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Interactive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation.
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Quick Facts Industry, Founded ...
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Industry | Telecommunications software Cloud computing |
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Founded | October 1994; 29 years ago (1994-10) |
Founder | Donald E. Brown |
Defunct | December 1, 2016; 7 years ago (2016-12-01) |
Fate | Acquired by Genesys |
Headquarters | Indianapolis |
Number of employees | 2,000 (2016) |
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In December 2016, the company was acquired by Genesys for $1.4 billion and its products were integrated into the PureCloud, PureConnect and PureEngage customer engagement platforms.[1][2][3]