顧客係商業服務或產品嘅買嘢個一方,佢哋可能係最終消費者、代理人或供應鏈上面嘅中間人。
![Thumb](http://upload.wikimedia.org/wikipedia/commons/thumb/e/e8/HK_H%26M_Fashion_Shop_Grand_Open_Day_customers.jpg/320px-HK_H%26M_Fashion_Shop_Grand_Open_Day_customers.jpg)
有話「顧客就係上帝」係市場學口號。嚮客戶服務上有種講法,「顧客永遠係啱嘅」。但係人人都有唔同嘅演譯,比如,乜嘢叫做「顧客」先,冇錢買嘢就唔算係客。
顧客可以分為:熟客、生客、大客、客仔、公司客、鬼佬客咁。對唔同客人,招呼服務有唔同。而要生意成功,一定要清楚了解顧客同市場嘅供求需要。
睇埋
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