Wyndham Hotels & Resorts

Wyndham Hotels & Resorts
Company type	Public
Traded as	NYSE: WH; S&P 400 component;
Industry	Hospitality
Founded	1981; 43 years ago in Dallas, Texas, U.S.
Founder	Trammell Crow
Headquarters	Parsippany, New Jersey, U.S.
Number of locations	9,100 across 25 brands (2024)
Key people	Geoffrey A. Ballotti (President)
Brands	various
Revenue	US$1.55 Billion (2022 (TTM))
Operating income	US$0.43 Billion (Fiscal Year Ended September 30, 2022)
Net income	US$0.299 Billion (Fiscal Year Ended September, 2022)
Total assets	US$4.25 Billion (Fiscal Year Ended June 30, 2022)
Website	www.wyndhamhotels.com

Wyndham Hotels & Resorts, Inc., is an American hospitality company based in Parsippany, New Jersey, United States. It describes itself as the largest hotel franchisor in the world, with 9,100 locations.^[4]^[5]

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The company was formed on June 1, 2018, as a spin-off from Wyndham Worldwide, which is now known as Travel + Leisure.^[6] As of 2024, it has a portfolio of 25 hotel brands, amongst them are Days Inn, Howard Johnson's, Ramada, Super 8 and Travelodge.^[1]

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History

Background and Foundation

The company's origins can be traced to the founding of Hospitality Franchise Systems (HFS) in 1990, created as a vehicle to acquire hotel franchises. By 1995, it had acquired the Days Inn, Howard Johnson, Ramada, and Super 8 brands. HFS then expanded into other businesses, and, in 1997, merged with CUC International to form Cendant Corporation.^{[citation needed]}

In 2005, Cendant bought the Wyndham hotel brand from the Blackstone Group. The Wyndham hotel brand was created in 1981 in Dallas, Texas, by Trammell Crow, the president of Trammell Crow Company.^[7] Business journalist Wyndham Robertson, who wrote a profile of Crow for Fortune magazine in the early 1970s, claimed that the hotel chain was named for her, saying, "He loved my name. I never got him to admit that he named [the hotels] for me in public but he did in private."^[8] As the chain grew, it was acquired in 1998 by Patriot American Hospitality, later named Wyndham International. Blackstone had bought Wyndham International earlier in 2005. In 2006, as part of a plan to break Cendant up into four separate companies, its hotel and timeshare businesses were spun off as Wyndham Worldwide.^{[citation needed]}

Wyndham Hotel Group (2006-2018)

As a division of Wyndham Worldwide, Wyndham Hotel Group was composed of more than 9,000 hotels under 21 brands, located in over 75 countries, competing in brand markets ranging from economy to upscale. It had more than 40,000 employees around the world.^[9] Lodging management services were provided to upscale properties through Wyndham Hotel Management.^{[citation needed]}

In 2008, Wyndham purchased U.S. Franchise Systems, owner of the Microtel and Hawthorn Suites brands, from Global Hyatt Corporation for $150 million.^[10] Wyndham bought the Wisconsin-based Exel Inn chain in 2008 and converted all 22 of its properties to Wyndham brands.^[11] As of 2008, Wyndham Destinations' franchisees have formed an independent association called Owners 8 Association to present their concerns and grievances to Wyndham Destinations.^[12] The association has argued that individual franchisees have currently limited role in Wyndham's decision making. Wyndham Hotel Group's Former CEO Eric A. Danziger, in an interview in 2009 with Asian Indian Hotel Owners magazine, emphasized that Wyndham maintains cordial relationships with franchisees. He also stated that each of Wyndham's brands maintains an advisory board of individual property owners.^[13]

In 2010, Wyndham acquired the TRYP hotel brand from Sol Meliá Hotels & Resorts of Spain. The brand, subsequently renamed Tryp by Wyndham, was positioned as a "select-service, midmarket" brand representing approximately 13,000 rooms and caters to business and leisure travelers in cosmopolitan cities including Madrid, Barcelona, Paris, Lisbon, New York, Frankfurt, Montevideo, Buenos Aires, São Paulo, Istanbul, etc.^[14]

The Federal Trade Commission (FTC) filed suit against Wyndham in June 2012 following a security breach that led to the theft of payment card data for hundreds of thousands of Wyndham customers. Wyndham decided to fight the lawsuit in court, unlike many companies, which often try to settle FTC data-security enforcement actions quickly. In April 2014, United States District Court for the District of New Jersey Judge Esther Salas denied Wyndham's motion to dismiss, in a much-anticipated decision to this case.^[15]

In late 2016, Wyndham acquired Latin America's leading Fën Hotels, adding 26 management contracts across Argentina, Peru, Costa Rica, Uruguay, Paraguay, Bolivia, and the U.S., including two new Fën-built Wyndham Grand hotels in Uruguay and Paraguay. With the addition of Fën Hotels' signature Esplendor Boutique Hotel and Dazzler Hotel brands, Wyndham Hotel Group's portfolio of distinct brands grew to 18.^[16]

In the summer of 2017, Wyndham announced plans to acquire the Minnesota-based AmericInn hotel brand and its management company, Three Rivers Hospitality, from Northcott Hospitality for $170 million. AmericInn's portfolio consisted of 200 primarily franchised hotels with approximately 11,600 rooms in 22 states, predominately in the Midwestern U.S., Ohio Valley, and Mountain states.^[17] In August 2017, Wyndham announced plans to spin off Wyndham Hotel Group to shareholders as a separate publicly traded company.^[18] In October 2017, Wyndham launched its first soft brand product, the Trademark Hotel Collection, a collection of more than 50 upper-midscale-and-above hotels in Europe and the U.S.^[19]

In April 2018, the company began rebranding most of its brands to include the Wyndham name, such as "Days Inn by Wyndham", "Ramada by Wyndham", and "Super 8 by Wyndham".^[20] On May 30, 2018, Wyndham purchased the La Quinta hotel brand (franchised to 900 hotels with over 89,000 rooms) and its associated management business, for $1.95 billion in cash.^[21]