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From Wikipedia, the free encyclopedia
Two – way Communication is a process of sending and receiving a message across from one messenger to a receiver. The concept of two-way communication is different than the process of one way communication. Feedback from the receiver to the sender is a cycle of how two – way communication takes place. The circuits of communication, which are predominately one-way or two-way, depending upon the degree of reciprocity between communication and audience.
One - Way Communication features different mediums like written communication and electronic media such as posting comments on social media websites, and voicemail are some examples. [1]
This model is the basic form of the Sender-Message-Channel-Receiver (SMCR) Models of Communication created by Berlo [2], who expanded Shannaon and Weaver's work of the communication model. The model directly corresponds to the user and the messages the user receives from the program and data bank in the model.[3] Two- way communication occurs when the sending and receiving functions are performed with equal frequency by two or more persons. [4]
The common misconception of two way communication being the same as the cycle of communication can be differentiated through direct models of communication because of the process of information transmitted which is governed by three levels of semiotic rules: Syntactic, Pragmatic, Semantic. Communication is a social interaction where more than one person or object is conveying a message.
There are common forms of Two-Way Communication:
Within telephone conversations, it seems as if there are only two components however there are three. Shannon and Weaver had created a model to reflect of how radio and telephone technologies had been created. Initially their model consisted of three primary parts: sender, channel and receiver The sender was a part of a telephone a person spoke into, the channel was the telephone itself, and the receiver was the part of the phone where one. This common conception of communication views communication as a means of sending and receiving information. A fundamental disadvantage that a telephone conversation can have is the lack of visual nonverbal feedback which is lost. [5]
In person communication seems to be matter the most because with the overtake of technology there have been many situations and instances with miscommunication. 82% of people felt they were better understood in face to face encounters. Being engaged in the conversation and by and showing attentiveness addresses importance to the other person. By verbally communicating resolving major problems efficiently and by keeping long term relationships, which also helps to resolve miscommunication problems. [6]
IM (Instant Messagign) and network chat communication have seen an enormous rise in popularity over the last several years. Ever since AOL Instant Messenger, Yahoo! Messenger and Microsoft Messenger had taken over the Internet chatting system in 1996, displays how the Internet has revolutionized the way we communicate. [7] [8]
With no accurate research, there is an estimated 20 million active users that have access to the Internet. The Internet has taken over the world, and has been increasing as an important part to many peoples lives.[9]. Wireless internet has become a major necessity, and the process of two-way communication is related through long distance that interconnects which needs back haul to move the data back and forth and last mile to connect to provider to the network Electronic communication tends not to be treated seriously in most urban and regional development theory. This especially true of the most modern and rapidly developing areas, like mobile telephones and computer telecommunications. [10]
A concrete way to differentiate between great communicators versus average ones are the way they process nonverbal and verbal communication. Average communicators pay almost no attention to nonverbal communication cues. They are engaged in a form of one-way communication called self-talk. Nonverbal communication signals are another indicator of being able to grasp the level of communication a person can understand. A great deal of meaning is communicated either in the situation context or in the nonverbal elements associated with the body. Which falls under body language.[11]
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