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Business process automation (BPA), also known as business automation, refers to the technology-enabled automation of business processes.[1]
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BPA tool sets vary in capability, but there is a trend towards the use of artificial intelligence technologies that can understand natural language and unstructured data sets, interact with human beings, and adapt to new types of problems without human-guided training.[2][self-published source]
A business process management system differs from BPA. However, it is possible to implement automation based on a BPM implementation. The methods to achieve this vary, from writing custom application code to using specialist BPA tools.[3][self-published source]
Robotic process automation (RPA) involves the deployment of attended or unattended software agents in an organization's environment. These software agents, or robots, are programmed to perform pre-defined structured and repetitive sets of business tasks or processes. The goal is to allow humans to focus on more productive tasks, while the software agents handle the repetitive ones.[4][self-published source]
BPA providers typically focus on different industry sectors, but the underlying approach is generally similar in that they aim to provide the shortest route to automation by interacting with the user interface rather than modifying the application code or database behind it.[5]
Artificial intelligence software robots are used to handle unstructured data sets (like images, texts, audios) and are often deployed after implementing robotic process automation. They can, for instance, generate an automatic transcript from a video. The combination of automation and artificial intelligence (AI) enables autonomy for the robots, along with the capability to perform cognitive tasks.[6][self-published source] At this stage, the robot can learn and improve processes by analyzing and adapting them.[7]
- AI alignment
- Artificial intelligence detection software
- Business-driven development
- Business Process Model and Notation
- Business process reengineering
- Business Process Execution Language (BPEL)
- Business rules engine
- Comparison of business integration software
- Job scheduler
- Real-time enterprise
- Runbook
- Synthetic intelligence
- Weak AI
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