JetSuiteX, Inc. (commonly known as JSX) is an American air carrier in the United States and Mexico that describes itself as a "hop-on jet service"[2] that operates point-to-point flights between and within Arizona, California, Colorado, Florida, Nevada, New Mexico, New York, and Texas in the United States and Baja California Sur in Mexico.[3][4]

Quick Facts IATA, ICAO ...
JSX
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IATA ICAO Call sign
XE JSX BIGSTRIPE
FoundedApril 19, 2016; 8 years ago (2016-04-19)
AOC #4DPA097O[1]
Operating bases
Fleet size47
Destinations22
HeadquartersDallas, Texas, United States
Key peopleAlex Wilcox (CEO)
Websitejsx.com
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For regulatory purposes, JSX is set up as public charter operator and does not directly operate aircraft. JSX charters a 30-seat Embraer regional jet operated by a subsidiary and then resells seats on that aircraft to the public. Because charter operators have lower TSA screening requirements for passengers, the arrangement allows JSX to utilize fixed-base operator terminals, offering a more private jet-like experience for their customers.

JSX operates Embraer ERJ 135 and ERJ 145 aircraft, each retrofitted with 30 seats, removed overhead bins, and in-row power.

History

The airline was originally founded as JetSuiteX in April 2016. According to chief executive officer (CEO) Alex Wilcox, the air carrier was created in response to declining short-haul traffic and the rise in fares on short-haul flights in the United States.[5][6] Wilcox attributes these phenomena in part to long wait times in airports.[5][7][6]

The company started operations on April 19, 2016, with its first flight between Burbank and Concord, both in California.[8]

On August 8, 2019, JetSuiteX re-branded to JSX.[2]

In September 2020, Orange County Board of Supervisors notified JSX that the airline would be barred from operating flights to John Wayne Airport in Orange County, California, starting January 1, 2021.[9][10] Wilcox publicly addressed the situation through emails and social media, and a customer outreach program invited fliers to voice support for the carrier to continue its flights to Orange County.[10] On December 14, 2020, JSX filed a lawsuit against the airport, stating that it has “refused to offer any accommodations” to the carrier and that the airport “discriminatorily chose" the termination "in favor of two large airlines [Allegiant and Spirit Airlines]." The first of the two operates the same routes from the airport as JSX.[11] On December 23, 2020, the airline was granted a temporary restraining order against the airport, preventing airport officials from terminating the airline's operations on the planned date of January 1, 2021. A spokeswoman told a news outlet that the airport will comply with the order.[12] JSX continues to operate from the airport.

On December 15, 2022, JSX began operating flights to Taos Regional Airport in Taos, New Mexico, from various airports in Texas and California on behalf of Taos Air.[13] Taos Air effectively terminated operations permanently in April 2024,[14] and on April 23, 2024, the town of Taos approved a new, exclusive airline service contract directly with JSX.[15]

Corporate affairs

JetBlue and Qatar Airways are minority shareholders in JSX.[16][17] CEO Alex Wilcox was a founding executive of both JetBlue and Kingfisher Airlines.[8]

For regulatory purposes, JSX is set up as public charter operator and does not directly operate aircraft. JetSuiteX, Inc. charters a 30-seat Embraer regional jet operated by its subsidiary Delux Public Charter, LLC (doing business as JSX Air or Taos Air) and then resells seats on that aircraft to the public. Because charter operators have lower TSA screening requirements for passengers, the arrangement allows JSX to utilize fixed-base operator terminals, offering a more private jet-like experience for their customers.[18][19][20]

Destinations

JSX serves or has previously served the following destinations as of October 2024:[3]

More information Country (state), City ...
Country (state) City Airport Notes Ref.
The Bahamas Marsh Harbour Marsh Harbour Airport Terminated [21]
Mexico Cabo San Lucas Cabo San Lucas International Airport
San Jose del Cabo Los Cabos International Airport Terminated
United States (Arizona) Phoenix Phoenix Sky Harbor International Airport Terminated
Scottsdale Scottsdale Airport Base [22]
United States (California) Burbank Hollywood Burbank Airport Base
Carlsbad McClellan–Palomar Airport [23]
Coachella Valley Jacqueline Cochran Regional Airport Terminated [24]
Concord Buchanan Field Airport
Los Angeles Los Angeles International Airport
Mammoth Lakes Mammoth Yosemite Airport Terminated
Monterey Monterey Regional Airport Seasonal
Oakland San Francisco Bay Oakland International Airport
Orange County John Wayne Airport
San Diego San Diego International Airport Terminated
San Jose San Jose International Airport Terminated [25]
United States (Colorado) Broomfield Rocky Mountain Metropolitan Airport [26]
Gunnison Gunnison–Crested Butte Regional Airport Seasonal
Rifle Garfield County Regional Airport Terminated
United States (Florida) Boca Raton Boca Raton Airport Seasonal [27]
Destin Destin Executive Airport Seasonal
Miami Miami International Airport Terminated
Miami Miami-Opa Locka Executive Airport Base [28]
Naples Naples Airport Seasonal [29]
Orlando Orlando International Airport Terminated
West Palm Beach Palm Beach International Airport [29]
United States (Montana) Bozeman Bozeman Yellowstone International Airport Terminated [25]
United States (Nevada) Las Vegas Harry Reid International Airport Base
Reno Reno-Tahoe International Airport
United States (New Jersey) Morristown Morristown Municipal Airport Seasonal [27]
United States (New Mexico) Taos Taos Regional Airport
United States (New York) Westchester County Westchester County Airport
United States (North Carolina) Pinehurst Moore County Airport Terminated [30]
United States (Tennessee) Nashville Nashville International Airport Terminated
United States (Texas) Austin Austin–Bergstrom International Airport Terminated [31]
Austin Executive Airport Seasonal
Dallas Dallas Love Field Base
Horseshoe Bay Horseshoe Bay Resort Jet Center Terminated [32]
Houston William P. Hobby Airport
Lajitas Lajitas International Airport
United States (Utah) Salt Lake City Salt Lake City International Airport [29]
United States (Washington) Seattle Boeing Field Terminated
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Codeshare agreements

JSX does not participate in any major global airline alliances, but holds a codeshare agreement with JetBlue, which includes JetBlue's TrueBlue loyalty program.

It is possible also for passengers to enter United Airlines MileagePlus numbers to earn miles on JSX.

Since all flights operate from private FBO terminals, there are no ticketing or baggage agreements at any location.

Fleet

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Customers boarding a JSX jet in Burbank

The JSX fleet comprises the following aircraft:[1]

More information Aircraft, In service ...
JSX fleet
Aircraft In service Passengers Notes
Embraer ERJ-135 16 30
Embraer ERJ-145 32 1x1 seating[33][34]
Total 48
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Services

JSX flights depart from private jet terminals separate from the passenger terminals used by Part 121 and some Part 135 airlines, commonly referred to as FBOs.[35] In most locations, the facility is operated by JSX, while in some, JSX utilizes existing facilities managed by other companies.[36] JSX utilizes the TSA Secure Flight program and additional passive security measures, including explosive and weapons detection.[37]

References

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