Competence (human resources)
Ability of a person to do a job properly / From Wikipedia, the free encyclopedia
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Competence is the set of demonstrable characteristics and skills that enable and improve the efficiency or performance of a job. Competency is a series of knowledge, abilities, skills, experiences and behaviors, which leads to effective performance in an individual's activities. Competency is measurable and can be developed through training.
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Some scholars see "competence" as a combination of practical & theoretical knowledge, cognitive skills, behavior, and values used to improve performance; or as the state or quality of being adequately or well qualified, having the ability to perform a specific role. For instance, management competency might include system thinking and emotional intelligence, as well as skills in influence and negotiation.