![cover image](https://wikiwandv2-19431.kxcdn.com/_next/image?url=https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/Callcentre.jpg/640px-Callcentre.jpg&w=640&q=50)
Technical support
Maintenance service of electronic consumers / From Wikipedia, the free encyclopedia
Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products.[1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have outsourced their tech support operations.[2] Many companies provide discussion boards for users of their products to interact; such forums allow companies to reduce their support costs without losing the benefit of customer feedback.[3]
![]() | This article has multiple issues. Please help improve it or discuss these issues on the talk page. (Learn how and when to remove these template messages)
|
For the television episode, see Tech Support (Beavis and Butt-Head).
![](http://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/Callcentre.jpg/640px-Callcentre.jpg)